14500 Regent Lane Burnsville, MN
952-898-1910 | Directions

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Testimonials

This is the place to be!   We have everything!  The BEST location for shopping, groceries and medical needs.  We have the BEST location, the BEST Staff,(they are so outstanding), the BEST design, the BEST food and the service is excellent!  I love the activities because there is such a variety.  I have missed my friends, but have made many new friends here.  Whatever you want, it’s here.  This is truly family-orientated. It's almost as though I am on a vacation with really no concerns. Thank you Regent for being here for me.
- Dawn – 10 year resident

I love it here.  I feel secure, I don’t have to cut grass or shovel and if a light goes out, someone helps me. If I have a plumbing problem all I do is call reception and they let the maintenance department know.  I remember being stuck in my home.  I had two days to get the snow shoveled or I was fined.  Getting someone to help was so difficult.  They’ve made my life so easy and enjoyable.  With the residents and employees here, it’s like living in a wonderful neighborhood.

I like the activities they provide and we have close access to grocery stores and shopping; whatever I need.
- Marilyn – 1.5 year resident

Give yourself some time to adjust and soon, you’ll find yourself feeling a part of this larger family with many nice people.  Just remember, to have a friend, you must be a friend.
- Sylvia, 1 year resident

From 1 – 10 How Important Is Your Independence...10?

Augustana Regent has ongoing customer service training for our staff, called S.H.A.R.E.  Serve, Honor, Anticipate, Relate and Empower.  We’re now having our class on HONOR.  The question to our staff is, “How would you be feeling if you were a brand new resident in this building?  What would be most important to you?  The answer I have heard the most: “Honoring and upholding my right to stay independent.”  So how is such a thing accomplished?…by asking PERMISSION. 

On a trip home to visit my mom years ago, I saw she needed some extra help.  Of course I jumped right in.  I put a new shelf on her counter so she could reach things better, I moved things in her living room to make it easier for her to get around and I set up her waste basket to have multiple bags underneath so she didn’t have to search for a bag.  What I DIDN’T do is ask permission first.  I quickly realized I stepped over the line. I stole her independence by not giving her the option to have a say in any changes.  This was HER home and she had already experienced losing some independence due to her health.  What gave her some Independence was my asking, “Mom, would you like me to put a shelf on the counter so it’s easier for you to reach?”  “Would you like me to move this table in the living room so it’s easier to walk?”  Then I waited and listened.  If she said yes, I helped and made the changes she was OK with.  If it was a no, I stopped and honored what she wanted.  By doing that one tiny thing, asking permission, she was left feeling that she still had choices, she was still independent and in control of her life.